TOPSPAY PAYMENT PROCESSING

The Easiest Way to Pay

Payments are important to your practice, so they should be within reach.

Everything you need to handle them is stored in the Tops app with other easy-to-access patient information. Seamlessly handle recurring payments, upcoming card expiration dates, and failed payments.

  • Process recurring credit card payments with Auto-Pay Plans
  • Track failed and declined payments.
  • Check upcoming expiration dates and easily update card information within Tops.

Easy, stress-free payments

Collect payments with zero effort

Automatic, recurring payments are one of the best ways to handle your patients' bills. They're processed on their set dates within the Tops app, no more manual payment entry or using external sources to automate them.

Know when your patient's payments aren't working

When payments fail to process, your office is immediately notified so your financial team can handle the issue. Then, you can track failed payments and discuss updating payment information with your patient.

Expiration dates shown in advance

Don't miss a payment because of an expired credit card. With TopsPay you can manage your Auto-Pay Plan matrix so that you can get ahead of upcoming expiration dates and update payment information before the card expires.

“I love having TopsPay integrated! It has been a huge change for us for auto-payments. Previously, we would manually run the cards on either the 1st or 15th and it would take hours.”

Michael King

DMD

Easy access to payment information is a must-have

For your orthodontic practice to truly thrive, you need quick access to all patient records — including payments, which are critical to sustaining your business.

  • Reduce manual posting errors that waste your team's time and cause payment delays.
  • Enjoy a fast checkout process that doesn't include long lines and digging for wallets!
  • Get fewer missed payments with trackable failed payments and expiration dates.

Faster processing with payment flexibility

Process ACH payments faster

Reduce the time it takes to get paid from one-time or recurring payments. TopsPay supports ACH payments, allowing you to quickly and easily receive payments directly from your patient’s bank. 

Collect one-time payments anytime

Process single payments (like down payments, missed appointment fees, and more) in TopsPay. One-time payments support credit, debit, and ACH payments from your patients.

Accept insurance credit cards

Process insurance payments easily without paper checks. Take payment for orthodontic services in TopsPay via insurance credit cards.

Payment errors are no problem

Undo payment errors for credit and debit card transactions with same-day and immediate voids. Unsuccessful payments are likewise handled via TopsPay’s easy-to-use tools.

  • Get ACH payment reversals for insufficient funds
  • Failed ACH one-time and Auto-Pay transactions are logged on the Patient Ledger, Financial Day Sheet, and Transaction Audit Trail. 

Note: Voided payments are only available on the same date as the transaction.

TopsPay was designed with your practice in mind

Your orthodontic practice is a business divided between financial and patient-based needs. TopsPay provides you with tools to satisfy both.