Tops Launches TopsDPX, a One-Stop Solution for Streamlined Orthodontic Patient Engagement

Multiple Communication Tools, All in One Platform

TopsDPX Delivers Seamless & Integrated Patient Engagement for Orthodontic Practices  

Alpharetta, Ga. — October 2, 2023— Orthodontic practices now have a single solution to elevate patient engagement and provide streamlined, personalized care. Tops, a leader in orthodontic practice management software, today proudly debuted TopsDPX, a fully integrated digital patient engagement platform designed to simplify communication.

In one platform, TopsDPX integrates several essential communication services, including texting, appointment reminders, patient reviews, and email messaging. This new feature comes as a strategic move to provide orthodontic practices with a consolidated, cost-effective solution to enhance both staff efficiency and patient satisfaction.  

Leveraging TopsDPX, orthodontic practices gain several ways to effectively engage patients:

• Immediate HIPAA-compliant two-way texting for secure staff-patient conversations
• Customizable automated appointment reminders that reduce no-show rates including family, recall, voice reminders, and birthday greetings
• A straightforward way to gather and share patient reviews on platforms like Google and Facebook
• Pre-built email templates for effortlessly informative newsletters  
• Custom messaging via email or text by appointment type

Expanding on the value Tops brings to orthodontic practices, Ryan Moynihan, Vice President of Orthodontics for PracticeTek, added: “For orthodontists, there are an overwhelming amount of communication platforms to choose from. Our goal with TopsDPX is to consolidate what may be three extra platforms for texting, appointment reminders, reviews, etc. and integrate them inside one practice management system."

"Creating a seamless communication platform inside Tops will save offices time, reduce login issues, cut back on training and — ultimately — save practices money.”

Existing Tops customers can take advantage of this new feature to consolidate services and reduce costs, streamlining administrative tasks and enhancing patient engagement — all in one singular, reliable platform.

To learn more about TopsDPX, visit topsortho.com/tops-dpx.

About Tops

Over twenty years ago, Tops was founded by orthodontists who believe there is a better way to manage day-to-day orthodontic operations. Now serving a growing global customer base across 24 countries, Tops offers a fast, reliable, and secure all-in-one solution for orthodontic practices. With Tops, practices have everything they need — from appointment scheduling to treatment planning — to streamline operations and unlock their fullest potential. For more insights, please visit topsortho.com.

As a proud member of PracticeTek, Tops aligns with a suite of innovative software solutions aimed at elevating patient care, growing customer base, and simplifying the business of healthcare for clinicians. To learn more about how this partnership is innovating the dental industry, visit PracticeTek.com.