Meet the team
Meet team tops! Get to know our core employees.
Dr. Mark Sanchez
Mark is the founder, CEO and chief developer of tops Software, and a practicing orthodontist. He’s the only programmer of orthodontic practice management software who actually uses such a product on a daily basis. Mark developed his programming skills while pursuing a doctorate in physics at Georgia Tech. His dental degree and certificate in orthodontics are from Emory University.
Chris Miner
Chris is vice president of sales for North America. He joined tops in 2009 as a sales rep for the northeastern U.S. and Canada. Previously, he was with Practiceworks/Kodak Dental Systems, selling practice management software and X-ray machines, and E-WOO Technology USA, selling 3D cone beam CT-scan equipment. While working toward a bachelor’s degree from Bridgewater State College in Massachusetts, Chris served as a sergeant in the Army National Guard.
Missy Banther
Missy joined the tops Software crew in 2003 after working as office manager for a high-volume orthodontic practice. She oversaw its transition to topsOrtho™, which caught our attention. Missy is now implementation manager for tops, guiding offices through the process of installing and practicing with topsOrtho. Missy has a bachelor’s degree from Kennesaw State University in Georgia.
Diane Brooks
Diane is the tops office manager. She started working in the orthodontic profession in 1975 for one of Atlanta’s first orthodontists. She was an assistant, receptionist and lab technician, making retainers, study models and splints. Diane began working for Dr. Sanchez in his private practice in 1998 and joined tops Software in 2003.
Amy Amend
Amy came to tops in 2006 as our receptionist and quickly moved into the position of meeting planner. She represents us on the AAO’s Exhibitor Advisory Committee, which provides a communications link between the AAO and its exhibitors. Here at tops, she gets us to many meetings and events, including our annual users meeting, topsFest™.
Sara Walker
An Arkansas native, Sara worked her way up the ladder at Arvest Bank for nearly 15 years before joining tops in accounting in 2010. Sara toiled in the bank’s credit file room, was a loan officer (construction and consumer loans), and most recently, was a VP mortgage loan officer. Sara loves music and can turn any conversation into a song. Her sister, Holly Tolbert, is a topsOrtho customer support rep.
Ben Perlmutter
Ben joined tops in 2010 as a sales representative. He previously sold TeleVox software to dentists in the northeastern U.S. Ben attended Framingham State College in Massachusetts, where he played center and guard on the football team.
Amy (A.J.) Jomaa
The first voice you’re likely to hear when phoning tops HQ is that of A.J., who’s been our administrative assistant since graduating in 2009 from Kennesaw State University in Georgia. A.J.’s diverse skills include substitute teaching, alternative dispute resolution (mediation and negotiation), and, as a former Starbucks barista, the ability to whip up a grande non-fat cappuccino with extra foam.
Danyelle Cassady
Danyelle joined the tops crew in 2002. Her nearly 11 years in the orthodontic profession includes working in an orthodontic practice, tops Software team trainer, and her current position as our customer support manager.
Ariann Fahey
Ariann has been in the orthodontic profession since 1984, working as a lab assistant, receptionist and office manager. She touched on many aspects of the orthodontic practice, including making appliances, filing insurance and managing patient accounts. Ariann came to tops in 1999 as a trainer and eventually moved to customer support.
Stacey Peaden
Stacey began her career in 1997 as a dental assistant and soon moved into orthodontics. She worked her way through all practice areas, including orthodontic assistant, financial and insurance coordinator, treatment coordinator and finally public relations manager. Stacey joined tops in 2007, working in customer support for three years before moving to the new customer implementation team.
Luke Anderson
Luke, a tops sales representative, has an extensive dental sales background, with previous positions at two divisions of Henry Schein, iMagDent (3-D dental imaging), and most recently, Keystone Dental. He also has a bachelor’s degree in business administration from Oklahoma State University.
Toni Magni
Toni handles customer support and process engineering for tops’ European customers from his base in Italy. He has a master’s degree in electrical engineering from the University of Brasilia (Brazil) and a bachelor’s degree in biomedical engineering from Case Western Reserve University. Toni represents us on the American Dental Association standards committee on dental informatics.
Michael Ledford
Michael received his bachelor’s degree in computer science from the University of Georgia. Afterward, he joined a small Internet start-up company, where he designed a content management system that brought the company to profitability. During that time, he contributed to several open-source projects. Michael is the technical lead for tops web services and manages our programming team.
Roland Pinder
Roland joined tops Software in 2010 as a network engineer and implementation specialist. He previously provided technical support, installation and training for the Ortho Sesame patient communication system, and served in technical and managerial roles with various other companies. Roland has a bachelor’s degree in political science from the University of Southern California.
Colleen Hall
Colleen has been with tops Software since 2005, first as an instructor. She now works in customer support, and provides follow-up to new tops customers. Colleen also coordinates our continuing education program. She has 10-plus years of experience in accounting and financial legal matters and is a certified legal assistant.
Kim Hohenbrink
Kim has over 25 years of experience in the orthodontic field and is the author of a dozen orthodontic manuals. Before coming to tops in 2008, she created, implemented and managed the training program for the orthodontic robotic pioneer SureSmile. Kim manages the tops Software training program for new customers.
Holly Roberts
Holly’s 16 years of orthodontic experience serve her well as a tops trainer. Prior to joining tops in 2010, she was a trainer for Cadent (OrthoCAD/iTero), a product manager, sales coordinator and trainer for Ortho Technology, an orthodontic assistant in private practices, and the regional ortho manager/treatment coordinator for a Florida dental company.
Holly Tolbert
Holly joined tops in 2009 as a trainer, and now works in customer support. She began her career as an orthodontic assistant and soon became the clinic coordinator for a busy Atlanta orthodontic practice. Before tops, Holly consulted as a presenter and trainer for SureSmile, and was a clinical consultant and trainer for OrthoCAD’s 3D Digital CAD/CAM software.
Betty Lloyd
Betty joined tops in 2009 and trains new offices on topsOrtho. As an office business manager for 11 years, she helped to build a successful orthodontic practice with tops software, beginning as a single user and growing to a network of five workstations. Betty has also worked as a new patient coordinator, dental office manager and math teacher.
Nicole Simpson
Before joining tops as a trainer in 2010, Nicole worked in every area of dentistry and orthodontics. She started her career as a dental assistant stationed in Italy with the U.S. Air Force, then moved to a Chicago private orthodontic practice, and most recently was a trainer and sales director for OrthoCAD. Nicole lives near New York City and is obsessed with Broadway shows, attending as often as her schedule and her two cats allow.
Alison Jones
Alison manages tops Software’s marketing, including the company web site, advertising and media relations. She has 20-plus years of marketing and communications experience with such companies as The (New Orleans) Times-Picayune newspaper, Chevron, Target and Georgia-Pacific.